Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

• "Platform" refers to the jllpub website, mobile-optimised site, and all associated services accessible at jllpub.com.
• "Player" or "User" refers to any individual who has registered an account on the jllpub Platform.
• "Account" refers to the registered account created by a Player on the jllpub Platform.
• "Wallet" refers to the in-platform balance held in Philippine Peso (PHP) associated with a Player's Account.
• "Games" refers to all gaming products available on the jllpub Platform, including but not limited to live casino games, slot games, bingo, Go Rush, and Pool Rummy.
• "Bonus" refers to any promotional credit, free spins, cashback, or other incentive offered by jllpub to Players.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body overseeing gaming operations in the Philippines.
• "KYC" refers to Know Your Customer verification procedures required under Philippine law and PAGCOR regulations.

2. Acceptance of Terms

By accessing or using the jllpub Platform in any capacity, you acknowledge that you have read these Terms and Conditions and agree to be legally bound by them. Your acceptance is indicated by any of the following actions:

• Clicking the "I Agree" or equivalent checkbox during the registration process;
• Completing the registration process and creating a jllpub Account;
• Logging in to an existing jllpub Account;
• Placing any wager or participating in any Game on the Platform.

These Terms and Conditions apply in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and Conditions and any other document, these Terms and Conditions shall prevail unless expressly stated otherwise.

3. Eligibility

To register and maintain an Account on jllpub, you must satisfy all of the following eligibility requirements at all times:

• You must be at least twenty-one (21) years of age. This is the minimum legal age for participation in casino-style gaming activities in the Philippines as prescribed by PAGCOR regulations. jllpub strictly enforces this requirement and reserves the right to request proof of age at any time.
• You must be physically located in a jurisdiction where online gaming is lawful at the time of play. It is your sole responsibility to ensure that your participation in jllpub's Games is legal in your jurisdiction.
• You must not be a current employee, contractor, director, officer, or agent of jllpub, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the jllpub Platform or any other PAGCOR-regulated gaming platform.
• You must have full legal capacity to enter into a binding agreement under Philippine law.
• You must not be registered on any self-exclusion list maintained by PAGCOR or any other recognised gaming regulatory authority.

4. Account Registration

Each Player is permitted to hold only one (1) Account on the jllpub Platform. The creation of multiple Accounts by a single individual is strictly prohibited and constitutes grounds for immediate Account suspension and forfeiture of all associated balances.

During registration, you are required to provide accurate, complete, and current information, including but not limited to:

• Your full legal name as it appears on a valid Philippine government-issued identification document;
• Your date of birth;
• Your registered Philippine mobile number;
• A valid email address;
• Your residential address within the Philippines.

You agree to promptly update your Account information if any details change. jllpub reserves the right to suspend or close any Account where the information provided is found to be inaccurate, incomplete, or misleading. jllpub may require you to complete KYC verification at any time, including submission of a valid government-issued ID (such as a Philippine passport, SSS ID, PhilHealth ID, or driver's licence) and proof of address.

5. Account Security

You are solely responsible for maintaining the confidentiality of your jllpub Account credentials, including your registered mobile number, password, and any one-time PINs (OTPs) issued to your device. You must not share your login credentials with any third party under any circumstances.

jllpub will never ask you for your password via email, live chat, or any other communication channel. Any communication purporting to be from jllpub that requests your password should be treated as fraudulent and reported to our support team immediately.

You agree to notify jllpub immediately upon becoming aware of any unauthorised access to or use of your Account. jllpub shall not be liable for any loss or damage arising from your failure to comply with these security obligations. All activity conducted through your Account prior to notification of unauthorised access shall be deemed to have been authorised by you.

jllpub employs 256-bit SSL encryption across the entire Platform to protect data in transit. However, no security system is impenetrable, and jllpub cannot guarantee the absolute security of your Account against all possible threats.

6. Deposits and Withdrawals

All financial transactions on the jllpub Platform are conducted in Philippine Peso (PHP). jllpub does not accept deposits or process withdrawals in foreign currencies. The following terms apply to all financial transactions:

• Deposits: The minimum deposit amount is ₱100. jllpub does not charge fees on deposits. Deposits made via GCash and PayMaya are credited to your Wallet within seconds of confirmation. Bank transfers via BPI, BDO, and Metrobank are typically credited within the same business day.
• Withdrawals: Withdrawal requests may only be made to a payment method registered in your name. jllpub does not process withdrawals to third-party accounts. GCash and PayMaya withdrawals are typically processed within five (5) minutes. Bank transfers are processed within one (1) business day.
• KYC for Withdrawals: jllpub reserves the right to require KYC verification before processing any withdrawal. Failure to complete KYC verification within the stipulated timeframe may result in the suspension of withdrawal privileges.
• Withdrawal Limits: Minimum and maximum withdrawal limits apply and are displayed within your Account dashboard. These limits may be adjusted from time to time at jllpub's discretion.
• Dormant Accounts: An Account that has had no login activity for a period of twelve (12) consecutive months may be classified as dormant. jllpub reserves the right to apply an administrative fee to dormant Accounts in accordance with applicable law.

jllpub reserves the right to delay or withhold any withdrawal pending investigation if there is reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms and Conditions.

7. Bonuses and Promotions

jllpub offers various bonuses and promotional offers to Players from time to time. All bonuses are subject to specific terms and conditions that will be communicated at the time the bonus is offered. The following general terms apply to all bonuses unless otherwise stated:

• Bonuses are subject to wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn. The applicable wagering requirement will be clearly stated in the promotion terms.
• Bonuses are non-transferable and may not be exchanged for cash except where explicitly stated.
• Only one bonus may be active at a time unless otherwise specified in the promotion terms.
• jllpub reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Any attempt to abuse the bonus system, including but not limited to creating multiple Accounts to claim bonuses multiple times, will result in immediate Account suspension and forfeiture of all bonus funds and associated winnings.
• Bonuses are available to Players who are 21 years of age or older and have completed the registration process in full.

8. Game Rules and Fair Play

All Games available on the jllpub Platform are governed by individual game rules, which are accessible within each game interface. By participating in any Game, you agree to be bound by the applicable game rules in addition to these Terms and Conditions.

jllpub uses certified Random Number Generator (RNG) technology for all applicable Games to ensure fair and unpredictable outcomes. Live dealer Games are conducted by trained dealers in real time and are subject to the same standards of fairness and integrity.

In the event of a technical malfunction or error during a Game, jllpub reserves the right to void the affected round and return all wagers placed during that round to the Players' Wallets. jllpub's decision in such matters is final. No compensation will be paid for any inconvenience caused by technical issues beyond the return of affected wagers.

jllpub reserves the right to void any bet or Game result where there is evidence of technical error, data corruption, or any other circumstance that compromises the integrity of the Game outcome.

9. Prohibited Conduct

The following conduct is strictly prohibited on the jllpub Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of all balances, and referral to the appropriate Philippine law enforcement authorities:

• Registering more than one Account on the Platform;
• Providing false, inaccurate, or misleading information during registration or KYC verification;
• Using the Platform if you are under 21 years of age;
• Using the Platform for any money laundering, fraud, or other illegal financial activity;
• Attempting to manipulate Game outcomes through the use of software, bots, scripts, or any other automated means;
• Colluding with other Players to gain an unfair advantage in any Game;
• Exploiting software bugs, errors, or vulnerabilities in the Platform;
• Engaging in chargebacks or reversals of legitimate deposits;
• Harassing, threatening, or abusing jllpub staff or other Players;
• Accessing the Platform from a jurisdiction where online gaming is prohibited by law.

10. Responsible Gaming

jllpub is committed to promoting responsible gaming practices among all Players. We recognise that for some individuals, gaming can become problematic, and we take our obligations in this regard seriously.

The following responsible gaming tools are available to all registered Players through the Account dashboard:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits. Once set, limits take effect immediately and cannot be increased for a cooling-off period of 24 hours.
• Session Time Reminders: Players may configure reminders that notify them of the duration of their current gaming session.
• Self-Exclusion: Players who wish to take a break from gaming may request self-exclusion for a period of their choosing. During self-exclusion, the Player's Account will be suspended and no marketing communications will be sent.
• Reality Checks: Periodic on-screen notifications reminding Players of their session duration and net gaming activity.

jllpub strictly enforces the 21+ age requirement as mandated by PAGCOR. If you are concerned about your gaming behaviour or that of someone you know, we encourage you to visit our Responsible Gaming page for further resources and support information.

11. Intellectual Property

All content on the jllpub Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the exclusive property of jllpub or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jllpub Platform solely for your personal, non-commercial gaming purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from jllpub;
• Modify, adapt, translate, or create derivative works based on any Platform content;
• Reverse engineer, decompile, or disassemble any software component of the Platform;
• Use any jllpub trademark, logo, or brand identifier in any manner without prior written authorisation.

Any unauthorised use of jllpub's intellectual property may result in Account termination and may expose you to civil and criminal liability under Philippine law.

12. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, jllpub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings due to technical malfunction, network interruption, or server downtime;
• Loss of data or Account information resulting from circumstances beyond jllpub's reasonable control;
• Any financial loss arising from your reliance on information provided on the Platform;
• Unauthorised access to your Account resulting from your failure to maintain the security of your credentials;
• Any interruption, suspension, or termination of the Platform or any Game.

jllpub's total aggregate liability to you for any claim arising out of or in connection with these Terms and Conditions shall not exceed the total amount deposited by you into your jllpub Wallet in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms and Conditions shall limit or exclude jllpub's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

13. Termination

jllpub reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Provision of false or misleading information during registration or KYC;
• Engagement in any prohibited conduct as described in Section 9;
• Failure to complete KYC verification within the required timeframe;
• Receipt of a self-exclusion request from the Player;
• Instruction from PAGCOR or any other competent regulatory or law enforcement authority;
• Any other circumstance where jllpub reasonably determines that continued Account operation poses a risk to the integrity of the Platform or the safety of other Players.

Upon termination of your Account for reasons other than your own breach of these Terms and Conditions, jllpub will return any remaining real-money balance in your Wallet, less any amounts owed to jllpub, within a reasonable timeframe. Bonus balances and bonus-derived winnings that have not met applicable wagering requirements will be forfeited upon Account closure.

You may request closure of your Account at any time by contacting jllpub's customer support team. Account closure requests will be processed within two (2) business days.

14. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms and Conditions or your use of the jllpub Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. You may initiate this process by contacting jllpub's customer support team with a written description of your complaint.

If the dispute cannot be resolved through negotiation within thirty (30) days, either party may refer the matter to PAGCOR's dispute resolution process, where applicable, or to the appropriate courts of the Philippines. You agree to submit to the exclusive jurisdiction of the Philippine courts for the resolution of any dispute that cannot be resolved through the above processes.

jllpub's decisions regarding Game outcomes, Account status, and bonus eligibility are final and binding, subject only to the dispute resolution process described above.

15. Amendments to These Terms

jllpub reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, jllpub will notify registered Players via the email address associated with their Account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the jllpub Platform following the effective date of any amended Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree with the amended terms, you must cease using the Platform and may request Account closure in accordance with Section 13.

It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. The date of the most recent revision is displayed at the top of this page.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the jllpub Platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly through the jllpub Platform. Average response time under two minutes.
• Email: [email protected] – responses within one business day.

For regulatory complaints that cannot be resolved directly with jllpub, you may contact PAGCOR through their official channels as the relevant regulatory authority for gaming operations in the Philippines.